Novartis NIBR · RX Lab IT Services · Personal diagnostic

Your Lab IT
Diagnostic

Prepared for Simon Cartier — RX Lab IT Services Lead.
Three targeted assessments across your core Lab IT challenges.

Application Management
ITSM maturity, app lifecycle and migration project delivery
GxP & CSV
GAMP 5 framework, change control and 21 CFR Part 11 compliance
Infrastructure & Security
Endpoint management, secure remote access and OS migration
1
Lab Application Management
Application lifecycle · ITSM · Migration projects · Service delivery in GxP
Scan complete
Ready to scan
Click "Run Scan" to start the application management assessment
Findings
Application portfolios in research labs grow organically and are rarely rationalised. Service delivery becomes reactive, migration projects pile up, and the team spends more time firefighting than enabling science.
adesso Recommendation
Structured application portfolio management, ITSM maturity uplift, and managed migration delivery — freeing the Lab IT team to focus on value-add services rather than operational backlog.
App Portfolio Mgmt ITSM / ServiceNow Migration Projects Windows 11
Module 1 of 3
2
GxP & Computer System Validation
CSV / GAMP 5 · Change control · 21 CFR Part 11 · Audit readiness
Scan complete
Ready to scan
Click "Run Scan" to assess your GxP validation environment
Findings
Every software change in a GxP lab requires validation. Without a structured CSV approach and change control process, validation backlogs block innovation and create audit risk — a permanent tension in research IT.
adesso Recommendation
Risk-based CSV framework (GAMP 5), streamlined change control workflows, and audit trail architecture that satisfies 21 CFR Part 11 — reducing validation overhead without compromising compliance.
CSV / GAMP 5 21 CFR Part 11 Change Control Audit Readiness
Module 2 of 3
3
Lab IT Infrastructure & Security
Endpoint management · Secure remote access · Lab network · OS migrations
Scan complete
Ready to scan
Click "Run Scan" to evaluate your Lab IT infrastructure posture
Findings
Lab endpoints are heterogeneous, often tied to instruments and difficult to patch. Windows 10 EOL adds pressure. Remote access for scientists is inconsistent — every gap in a GxP network is a compliance and security risk.
adesso Recommendation
Structured Windows 11 migration roadmap for lab environments, modern endpoint management (Intune / SCCM), secure remote access architecture, and lab network segmentation aligned to GxP requirements.
Windows 11 Migration Endpoint Management Secure Remote Access Lab Network Security
Module 3 of 3

Diagnostic Complete

All three Lab IT domains assessed — personalised action plan ready.

Assessment Summary
1
Lab Application Management
App Portfolio · ITSM / ServiceNow · Migration Projects · Windows 11
✓ Scanned
2
GxP & Computer System Validation
CSV / GAMP 5 · 21 CFR Part 11 · Change Control · Audit Readiness
✓ Scanned
3
Lab IT Infrastructure & Security
Endpoint Mgmt · Secure Remote Access · Windows 11 Migration · Lab Network
✓ Scanned
LS
Lars Schmiedeberg
Head of Business Line Life Sciences · adesso Switzerland AG